Privacy Policy
Last updated: May 2025
1. Who We Are
Thrive Well German Nutrition Clinic ("we", "our", or "us") is a nutrition and dietetics practice located at KMA Centre, First Floor, Upperhill, Nairobi, Kenya. Our website address is https://thrivewellnutritionclinic.com.
2. Information We Collect
When you fill in our contact or booking form, we collect your name, email address, phone number, and any health information you voluntarily provide. We also collect standard web analytics data (pages visited, browser type, approximate location) to improve our website.
3. How We Use Your Information
- To respond to your enquiries and book consultations.
- To provide personalised nutrition care.
- To send appointment reminders (with your consent).
- To improve our website and services.
4. Data Sharing
We do not sell or share your personal information with third parties, except where required by law or necessary to provide your care (e.g. referral to another healthcare professional with your consent).
5. Data Retention
Client records are retained for a minimum of 7 years in line with Kenyan healthcare regulations. Website enquiry data is deleted after 12 months if no consultation takes place.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at cynthia@thrivewellnutritionclinic.com.
7. Cookies
We use Google Analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings at any time.
8. Contact Us
For any privacy-related questions, please contact us at cynthia@thrivewellnutritionclinic.com or call +254717862493.